Works on New Vehicles Without Voiding Warranty! - October 2010
DID YOU KNOW?
Lone Star Automotive Works on New Vehicles Without Voiding the Warranty!
That's right! We can work on newer vehicles that have manufacturer warranties! It's a federal law (Magnuson-Moss Warranty Act) that any qualified service center, such as ours, can provide maintenance services covered under vehicle warranties.
While dealers and manufacturers may try to tell you otherwise, it is the law and you are welcome to have your vehicle serviced by our highly qualified and well-trained technicians. We provide expert service and repair, including maintenance services under warranty.
It's a Myth That Only New Car Dealers Can Service Vehicles Under Warranty
True or false: Until your vehicle is out-of-warranty, all maintenance services must be done at the car dealership or your factory warranty will be void.
Although you may have answered "true," the correct answer is "false." It's the law that independent repair shops can provide the services to maintain your new car warranty.
"It's a common misconception that only car dealers can perform the maintenance services on a newer vehicle that is under warranty," said Rich White, executive director, Car Care Council. "Clearly, consumers can have maintenance services done by their local independent service shop without affecting your warranty, even though dealers and manufacturers often suggest the opposite."
Consumers are protected by the Magnuson-Moss Warranty Act and the general principles of the Federal Trade Commission, which prohibit a manufacturer from voiding the vehicle warranty because service was not performed by a dealer.
Specifically, the language states: "No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer's using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name; except that the prohibition of this subsection may be waived by the commission if - (1) the warrantor satisfies the commission that the warranted product will function properly only if the article or service so identified is used in connection with the warranted product, and (2) the commission finds that such a waiver is in the public interest," (http://uscode.house.gov/download/pls/15C50.txt).
When using an independent automotive service and repair shop to maintain your vehicle, it is recommended that you keep records and receipts for all maintenance that is done to the vehicle and adhere to scheduled maintenance requirements. If a warranty claim arises, these records will provide proof that maintenance has been done in accordance with the manufacturers' recommendations and requirements.
Bring your vehicle into Lone Star Automotive and let us service your vehicle under warranty!
